Keeping Businesses Moving with World-Class Service & Support.
At OCS, we understand that downtime is not an option for our customers, who operate 24/7 production facilities worldwide. That’s why our Service & Support team is dedicated to providing fast, reliable assistance, ensuring that conveyor systems keep running smoothly.OCS Service & Support
What does your role look like?
– I work in Aftersales, supporting customers with technical assistance, spare parts, and ongoing service. My job is to ensure that customers always have the solutions they need—whether it's answering questions, providing parts, or coordinating service visits.
What key skills are required in your role?
– Strong communication and social skills are essential to provide customers with the right support in a professional and efficient way. Additionally, product knowledge and the ability to read and understand technical drawings are crucial. Foresight, flexibility, and multitasking help us handle urgent requests and maintain a high level of service.
When is it most rewarding?
– When a customer reaches out to say they are happy with our support. Knowing that we’ve helped them avoid costly downtime and improve their operations makes the job incredibly satisfying.
Why work at OCS?
– At OCS, you’ll be part of a dynamic, supportive team with an informal and friendly atmosphere. Most importantly, you’ll have the freedom to influence your work, solve real-world challenges, and make a difference for customers around the globe.
Our common driving forces
No matter what you work with or how much contact you have with customers, we have six common driving forces that applies to us all. They are the basis of everything we do.
- Focus on the customer
- Quality in all we do
- Continous improvements
- Personal engagement
- Everyone take responsibility
- Say stop
Borås, Sweden Headoffice
About OCS
With headquarters in Borås, one of Sweden’s and Europe’s leading textile cities, OCS has a history from the 1960s as specialist in overhead conveyor systems for the clothing manufacturing industry. Since 1993, when OCS as it is today started, however, the market has expanded considerably. Today’s focus is on the automotive, aerospace, bicycle and surface treatment industries. We are working on a global scale with clients worldwide and presence in many parts of the world.
OCS is part of Axel Johnson International, a privately owned Swedish industrial group operating globally. The group has a dedicated long-term approach to ownership, emphasising sustainable progress and collaboration. The focus lies on acquisitions and the development of companies, specializing in technical components and industrial solutions. The group consists of more than 200 companies and employs 5,700 people in 34 countries, organized into six business groups, each focusing on
selected niche markets. Axel Johnson International is a part of the Swedish family-owned corporate group, Axel Johnson.
www.axinter.com