Our customers are located all over the world with production running around the clock, 365 days a year. Our Service & Support team promise help within 24 hours if something happens on site.
OCS Service & Support
What does your role look like?
– I'm working in Aftersales including customer support and spare parts.
What is the key skills requiered in your role?
– Have social skills to be able to supply customers in a correct way. Then, of course, you must have product knowledge, and be able to understand drawings. Understanding the importance of foresight, being flexible and being able to handle many tasks at the same time are also important qualities.
When is it most fun?
– When customers spontaneously get in touch and say that they are satisfied with OCS.
Why should you work for OCS?
– We have a great team with an informal tone. But above all, you have the opportunity to influence your work
Our common driving forces
No matter what you work with or how much contact you have with customers, we have six common driving forces that applies to us all. They are the basis of everything we do.
- Focus on the customer
- Quality in all we do
- Continous improvements
- Personal engagement
- Everyone take responsibility
- Say stop
