Keeping Businesses Moving with World-Class Service & Support.

At OCS, we understand that downtime is not an option for our customers, who operate 24/7 production facilities worldwide. That’s why our Service & Support team is dedicated to providing fast, reliable assistance, ensuring that conveyor systems keep running smoothly. 

OCS Service & Support

What does your role look like?
– I work in Aftersales, supporting customers with technical assistance, spare parts, and ongoing service. My job is to ensure that customers always have the solutions they need—whether it's answering questions, providing parts, or coordinating service visits.

What key skills are required in your role?
– Strong communication and social skills are essential to provide customers with the right support in a professional and efficient way. Additionally, product knowledge and the ability to read and understand technical drawings are crucial. Foresight, flexibility, and multitasking help us handle urgent requests and maintain a high level of service.

When is it most rewarding?
– When a customer reaches out to say they are happy with our support. Knowing that we’ve helped them avoid costly downtime and improve their operations makes the job incredibly satisfying.

Why work at OCS?
– At OCS, you’ll be part of a dynamic, supportive team with an informal and friendly atmosphere. Most importantly, you’ll have the freedom to influence your work, solve real-world challenges, and make a difference for customers around the globe.